Velta Customer Support
Your product. Your peace of mind.
Whether it’s installation, filters, hydrogen output, scent diffusion, air purification, or maintenance — we’re here to help.
Contact Us
Need assistance?
Just reach out — our team will guide you directly.
WhatsApp / Call: +6012-226 1777
Email: support@velta.sg
To help us respond faster, please include:
- Product model
- Short description of the issue
- Photo or video (optional, but helpful)
Fast, clear, personalised support — every time.
Warranty & Service Coverage
Hydrogen Devices
| HydroVitality Hydrogen Inhalation Device | 3 Years Warranty |
|---|---|
| HHuhu Hydrogen Water Device | 2 Years Warranty |
| HHuhu Hydrogen Inhaler | 2 Years Warranty |
Water Purifiers
| Standard Warranty | 1 Year |
|---|---|
| Optional Extended Warranty Plans | Available (contact support) |
Air Purifiers
| All Velta Air Purifiers | 1 Year Warranty |
|---|
Scent Diffusers
| All Velta Scent Devices | 1 Year Warranty |
|---|
Refer to our full Warranty Policy
Local Singaporen Support
All Velta products come with full local support in Singapore.
-
Faster diagnosis -
Genuine replacement parts -
Real technicians -
Direct WhatsApp support -
No overseas shipping for service
Premium products deserve premium after-sales care — and we take this seriously.
Extended Warranty Plans (Water Purifiers Only)
Prefer longer coverage and peace of mind?
We offer optional plans that include:
- Extended warranty protection
- Priority support
- Annual reminders for maintenance
WhatsApp +6012-226 1777 to enquire
Product Registration
Register your product to enjoy:
- Faster support
- Warranty verification
Better service tracking
Register your product online here
Velta Showroom, Experience Centre & Service Hub
Velta Showroom, Experience Centre & Service Hub
LG3-05 & LG3-02, OOAK Retail, Kiara 163
Jalan Kiara 4
50480 Kuala Lumpur
Singapore
Walk-in support is now available.
The Velta Promise
Simple support.
Fast responses.
Local warranty.
Genuine parts.
Your comfort and confidence come first.
Velta is committed to delivering a premium experience — from the moment you unbox your product to every service request afterward.