Warranty Policy
Local warranty and support for products purchased from Velta Singapore or an authorised Velta partner.
Warranty periods
The warranty period begins on the purchase date shown on your receipt or order confirmation.
HydroSpark+, HydroForm+ and HydroView+ water purifiers24 months
Hhuhu hydrogen water machine24 months
HydroVitality (legacy support only; not currently offered)3 years
The full coverage and claim terms for your product come with your purchase. Contact us if you need a copy or want to confirm how the warranty applies to a particular issue.
Make a warranty claim
Send us the product model, serial number, proof of purchase, a short description of the issue and clear photos or video where possible. Our Singapore team will look at it and tell you what happens next.
WhatsApp / Call: +65 9118 4338
Email: support@velta.sg