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Visibility
The appliance display shows TDS performance and current filter-life status.
Service, filters and warranty · Singapore
Velta filters, warranty and service.
This page brings TDS performance, filter life, replacement cartridges and local Velta support together.
No guesswork
Your purifier tells you what comes next.
The display shows current performance and filter life, making each replacement point clear.
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Timing
The appliance reminder works alongside the published time or capacity for each cartridge.
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Replacement
Each cartridge is due when prompted or when its stated interval is reached.
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Local support
Velta Singapore supplies the correct filter and local product support.
The physical filters
The RO membrane is a replaceable part of the appliance.
Each Velta purifier tracks its own cartridges and prompts you when replacement is due.
HydroSpark+
One 4-in-1 composite RO cartridge
Device prompt · 4,000 L / 24 months
HydroForm+
PAC composite + RO and ACF composite
PAC ~6 months · RO + ACF 1 year
HydroView+
CF composite + RO membrane cartridge
CF 12 months · RO 24 months
The appliance prompt or current Singapore capacity/time interval applies, whichever comes first.
Filter schedules
Know what to replace, and when.
Each model has its own filters, replacement dates or cleaning schedule.
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Sparkling water purifier
HydroSpark+
Replace when prompted by the appliance, or at 4,000 L / 24 months, whichever comes first.
Leave room to refill or connect the machine, change the filter and CO₂ cylinder, and remove the waste tank and drip tray.
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Hot and cold water purifier
HydroForm+
Replace when prompted by the appliance, or at the capacity/time reference, whichever comes first: PAC at 2,100 L / approximately 6 months; RO + ACF at 3,000 L / one year.
The water inlet, drain, power, ventilation and front filter panel all need to remain accessible.
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Under-sink water purifier
HydroView+
Replace when prompted by the appliance, or at the published reference: CF at 4,000 L / 12 months and RO at 8,000 L / 24 months, whichever comes first.
The CF filter is replaced around 12 months, while the RO membrane is rated for up to 24 months.
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Hydrogen water machine
Hhuhu Hydrogen Milker
No replacement filter; clean the tank every two weeks and use compatible source water.
Use compatible source water and clean the tank every two weeks.
Replacement filters
Find the filter for your Velta.
Choose your model to find the matching replacement filter.
Replacement filter
Price being finalisedHydroSpark+ 4-in-1 Composite RO Filter
Replacement filter
Price being finalisedHydroForm+ PAC Filter
Replacement filter
Price being finalisedHydroForm+ RO + ACF Filter Set
Replacement filter
Price being finalisedHydroView+ Composite Filter Set
Filter reminders
When should you change a filter?
The purchase date or last filter change sets the schedule, unless the appliance gives an earlier alert.
Start with the record
Your registered model tells us which filter it uses and the usual replacement interval.
Follow device guidance
Heavy use, source water or a device alert may mean changing it sooner.
Record the replacement
Each recorded filter change gives the next reminder the right starting date.
Warranty
Twenty-four months for every current water appliance.
HydroSpark+, HydroForm+, HydroView+ and Hhuhu carry a 24-month warranty, supported through Velta Singapore.
Register the appliance
Add the serial number to an online order, or register a purchase made through a Velta partner.
Read the warranty policy
Find the coverage, exclusions and claim process in the Singapore warranty policy.
Read the warranty policyRequest support
Help us see what is happening.
Send the model, serial number and a clear photo or video of the appliance and the issue. The more we can see, the faster we can help.
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Product name and serial number
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Purchase or installation date
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A full photo of the placement
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A close photo or video of the issue
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Any error code or unusual sound
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The last filter change or cleaning date
Local support
WhatsApp / phone
+65 9118 4338Support email
support@velta.sgOwner support
Need help with a Velta appliance?
Send us the model, serial number and a clear description. The Singapore team will help identify the right next step.