01
TDS reading
Your purifier's TDS reading gives a quick view of RO performance, and its filter-life display shows when a cartridge is due.
Service, filters and warranty · Singapore
Velta filters, warranty and service.
Everything that keeps your Velta running well: filter life, replacement cartridges, warranty and local support.
TDS and filter reminders
Check performance and filter status on your purifier.
Each purifier shows its TDS reading and remaining filter life on screen, so you always know how it is doing and when the next change is due.
02
Replacement schedule
Your purifier reminds you when a filter is due. If it reaches its rated capacity or time first, that counts too.
03
Filter change
Change the cartridge when the reminder appears or when it reaches its rated interval, whichever comes first.
04
Local support
We stock the right filters and support you locally in Singapore.
Replacement cartridges
Each purifier has its own filter cartridges.
Each Velta purifier tracks its own cartridges and reminds you when a replacement is due.
HydroSpark+
One 4-in-1 composite RO cartridge
On-screen reminder · 4,000 L or 24 months
HydroForm+
One replacement filter
Follow the filter-life reminder
HydroView+
CF pre-filter + RO membrane
CF 12 months · RO 24 months
Change a filter when your purifier prompts you, or when it reaches its rated capacity or time, whichever comes first.
Filter schedules
Replacement schedules by model.
Each model has its own filters and its own replacement or cleaning schedule.
01
Sparkling water purifier
HydroSpark+
Replace it when HydroSpark+ prompts you, or at 4,000 L or 24 months, whichever comes first.
Leave room to refill or plumb in the machine, change the filter and CO₂ cylinder, and remove the waste tank and drip tray.
02
Hot and cold water purifier
HydroForm+
Replace the HydroForm+ filter when prompted, or at its published capacity or replacement interval, whichever comes first.
Keep the water inlet, drain, power point, vents and front filter panel reachable.
03
Under-sink water purifier
HydroView+
Replace each cartridge when HydroView+ prompts you, or at its limit, whichever comes first: CF every 4,000 L or 12 months; RO every 8,000 L or 24 months.
Replace the CF filter about every 12 months. The RO membrane is rated for up to 24 months.
04
Hydrogen water machine
Hhuhu Hydrogen Milker
No filters to replace.
Clean the tank every two weeks and fill it with purified, distilled or RO water.
Replacement filters
Find the filter for your Velta.
Choose your model and filter type. Add available filters to your cart, or contact Velta for help ordering. Prices are in Singapore dollars.
HydroSpark+ 4-in-1 Composite RO Filter
HydroForm+ PAC Filter
HydroView+ CF Filter
HydroView+ RO Filter
HydroSpark+ CO₂
Cylinder purchase and refill exchange.
New CO₂ cylinder
S$69
Per cylinder, including GST
Total: S$69 including GST
Refill exchange
S$25
Per cylinder, including GST
Total: S$75 including GST
Exchange 3 empty Velta cylinders for 3 full cylinders.
Refill exchanges require at least three cylinders at one time. Home delivery is one-for-one: hand over one empty Velta cylinder for each full refill cylinder delivered.
Arrange a cylinder exchangeFilter reminders
When should you change a filter?
Count from your purchase date or last filter change, unless your purifier alerts you sooner.
Start with the record
Your registered model tells us which filter it uses and the usual replacement interval.
Follow device guidance
Heavy use, source water or a device alert may mean changing it sooner.
Record the replacement
Each recorded filter change gives the next reminder the right starting date.
Warranty
A 24-month warranty on every Velta machine we sell today.
HydroSpark+, HydroForm+, HydroView+ and Hhuhu come with a 24-month warranty, serviced locally by Velta Singapore.
Register the appliance
Add the serial number to an online order, or register a purchase made through a Velta partner.
Read the warranty policy
See how the warranty works and how to make a claim.
Read the warranty policyRequest support
Send the details needed for support.
Send the model, serial number and a clear photo or video of your Velta and the issue. The more we can see, the faster we can help.
01
Product name and serial number
02
Purchase or installation date
03
A photo of where the machine sits
04
A close photo or video of the issue
05
Any error code or unusual sound
06
The last filter change or cleaning date
Local support
WhatsApp / phone
+65 9118 4338Support email
support@velta.sgOwner support
Need help with a Velta appliance?
Send us the model, serial number and a clear description. Our Singapore team will tell you what to do next.